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Planned Maintenance

 

 

 

Last Updated 06/20/2017 12:56 pm (PST)


Please communicate the following system maintenance schedule for July 2017:

Monthly Releases: Contains our major product and system enhancements.
Dates, Systems and Potential Impacts:

Auth & Cap: Saturday, July 22
ADF file delays: 02:00 – 18:00 PT
CDF file delays: 02:00 – 18:00 PT
MMS staging delays: 02:00 – 12:00 PT
Saratoga & Host Capture Disconnects: 02:00 – 06:00 PT
e-Connections data delays: 02:00 – 12:00 PT
e-Connections, Express, Express XML, CBOS, MMS and MMS Batch may be unavailable: 06:00 – 18:00 PT
Terminal Downloads may be unavailable: 06:00 – 18:00 PT
BAS files may be delayed: 06:00 – 12:00 PT
mRewards (Merchant-Funded Rewards) may be unavailable: 06:00 – 12:00 PT
TSYS EnsureBill may be unavailable: 06:00 – 12:00 PT
MAS: Thursday, July 20
MAS (MASi) and FCS (TASi) may be unavailable, data may be delayed, users may experience slower response times 06:00 – 22:00 Eastern
MAP: Friday, July 21
System may be unavailable: 01:00 – 06:00 PT
PASS/TransIT: Sun-Mon, July 23-24
PASS/TransIT may be unavailable: 23:00 – 01:00 PT

Weekly Maintenance: Routine system and infrastructure maintenance activities as well as minor code releases.
Dates, Systems and Potential Impacts:

Web Complex: Tue: 11-12, 18-19, 25-26
e-Connections, CBOS, Express, Express XML, MMS, MMS Batch, mRewards, MAP, BAS, Payfuse, Ensurebill and Downloads may be unavailable or experience data delays: 18:00 – 03:00 PT
File Transfers: Sat: 8
ADF, CDF, MMS Batch, Express backfeed, BAS and e-connections reporting, files will be delayed: 06:00 – 12:00 PT
PASS/TransIT: Sun-Mon: 9-10, 16-17, 23-24
PASS/TransIT may be unavailable: 21:00 – 05:00 PT
Network & Saratoga: Sun-Mon: 9-10, 16-17, 23-24
Saratoga may have disconnects: 21:00 – 05:00 PT

For additional information please contact Client Services 800-635-3545


Please communicate the following unscheduled system maintenance:
Start Time: Monday, May 22, 2017 at 10:15 PM PST
End Time: Monday, May 22, 2017 at 11:15 PM PST

Systems Impacted: Saratoga and Sierra disconnects

Impact:
TSYS Acquiring Solutions will be performing maintenance on Monday, May 22, 2017 starting at 10:15 PM PST until Monday, May 22, 2017 at 11:15 PM PST. During this time, Saratoga and Sierra users may experience intermittent disconnects.

For additional information please contact Client Services 800-635-3545


Please communicate the following system maintenance schedule for June 2017:

Monthly Releases: Contains our major product and system enhancements.
Dates, Systems and Potential Impacts:

Auth & Cap: Saturday, June 24
ADF file delays: 02:00 – 18:00 PT
CDF file delays: 02:00 – 18:00 PT
MMS staging delays: 02:00 – 12:00 PT
Saratoga & Host Capture Disconnects: 02:00 – 06:00 PT
e-Connections data delays: 02:00 – 12:00 PT
e-Connections, Express, Express XML, CBOS, MMS and MMS Batch may be unavailable: 06:00 – 18:00 PT
Terminal Downloads may be unavailable: 06:00 – 18:00 PT
BAS files may be delayed: 06:00 – 12:00 PT
mRewards (Merchant-Funded Rewards) may be unavailable: 06:00 – 12:00 PT
TSYS EnsureBill may be unavailable: 06:00 – 12:00 PT
MAS: Thursday, June 22
MAS (MASi) and FCS (TASi) may be unavailable, data may be delayed, users may experience slower response times 06:00 – 22:00 Eastern
MAP: Friday, June 23
System may be unavailable: 01:00 – 06:00 PT
PASS/TransIT: Sun-Mon, June 25-26
PASS/TransIT may be unavailable: 23:00 – 01:00 PT

Weekly Maintenance: Routine system and infrastructure maintenance activities as well as minor code releases.
Dates, Systems and Potential Impacts:

Web Complex: Tue: 6-7, 13-14, 27-28
e-Connections, CBOS, Express, Express XML, MMS, MMS Batch, mRewards, MAP, BAS, Payfuse, Ensurebill and Downloads may be unavailable or experience data delays: 18:00 – 03:00 PT
File Transfers: Sat: 3
ADF, CDF, MMS Batch, Express backfeed, BAS and e-connections reporting, files will be delayed: 06:00 – 12:00 PT
PASS/TransIT: Sun-Mon: 4-5, 11-12, 25-26
PASS/TransIT may be unavailable: 21:00 – 05:00 PT
Network & Saratoga: Sun-Mon: 4-5, 11-12, 25-26
Saratoga may have disconnects: 21:00 – 05:00 PT
For additional information please contact Client Services 800-635-3545


History-List of Past Maintenance


Please communicate the following system maintenance schedule for May 2017:

Monthly Releases: Contains our major product and system enhancements.
Dates, Systems and Potential Impacts:

Auth & Cap: Saturday, May 20
ADF file delays: 02:00 – 18:00 PT
CDF file delays: 02:00 – 18:00 PT
MMS staging delays: 02:00 – 12:00 PT
Saratoga & Host Capture Disconnects: 02:00 – 06:00 PT
e-Connections data delays: 02:00 – 12:00 PT
e-Connections, Express, Express XML, CBOS, MMS and MMS Batch may be unavailable: 06:00 – 18:00 PT
Terminal Downloads may be unavailable: 06:00 – 18:00 PT
BAS files may be delayed: 06:00 – 12:00 PT
mRewards (Merchant-Funded Rewards) may be unavailable: 06:00 – 12:00 PT
TSYS EnsureBill may be unavailable: 06:00 – 12:00 PT
MAS: Thursday, May 25
MAS (MASi) and FCS (TASi) may be unavailable, data may be delayed, users may experience slower response times 06:00 – 22:00 Eastern
MAP: Friday, May 19
System may be unavailable: 01:00 – 06:00 PT
PASS/TransIT: Sun-Mon, May 21-22
PASS/TransIT may be unavailable: 23:00 – 01:00 PT

Weekly Maintenance: Routine system and infrastructure maintenance activities as well as minor code releases.
Dates, Systems and Potential Impacts:

Web Complex: Tue: 2-3, 9-10, 16-17
e-Connections, CBOS, Express, Express XML, MMS, MMS Batch, mRewards, MAP, BAS, Payfuse, Ensurebill and Downloads may be unavailable or experience data delays: 18:00 – 03:00 PT
File Transfers: Sat: 6
ADF, CDF, MMS Batch, Express backfeed, BAS and e-connections reporting, files will be delayed: 06:00 – 12:00 PT
PASS/TransIT: Sun-Mon: 7-8, 21-22
PASS/TransIT may be unavailable: 21:00 – 05:00 PT
Network & Saratoga: Sun-Mon: 7-8, 21-22
Saratoga may have disconnects: 21:00 – 05:00 PT

For additional information please contact Client Services 800-635-3545


Please communicate the following system maintenance schedule for Friday March 31st, 5:00 PM PST – April 2nd, 11:59 PM PST
APPS will be performing maintenance on the following systems.

APPSOS-System Maintenance
You may experience delay in data, timeout’s or system may be unavailable.

Possible areas that could be impacted are the following along with corresponding date and times.
March 31st, 5:00 PM PST – April 2nd, 11:59 PM PST

APPSOS – Maybe unavailable, data may be delayed, users may experience slower response times.
For additional information please contact Client Services 800-635-3545


Please communicate the following system maintenance schedule for April 2017:

Monthly Releases: Contains our major product and system enhancements.
Dates, Systems and Potential Impacts:

Auth & Cap: Friday, April 21
ADF file delays: 05:00 – 22:00 PT
CDF file delays: 05:00 – 22:00 PT
MMS staging delays: 05:00 – 15:00 PT
Saratoga & Host Capture Disconnects: 05:00 – 09:00 PT
e-Connections data delays: 05:00 – 15:00 PT
e-Connections, Express, Express XML, CBOS, MMS and MMS Batch may be unavailable: 09:00 – 21:00 PT
Terminal Downloads may be unavailable: 09:00 – 21:00 PT
BAS files may be delayed: 06:00 – 12:00 PT
mRewards (Merchant-Funded Rewards) may be unavailable: 06:00 – 12:00 PT
TSYS EnsureBill may be unavailable: 06:00 – 12:00 PT
MAS: Thursday, April 20
MAS (MASi) and FCS (TASi) may be unavailable, data may be delayed, users may experience slower response times 06:00 – 22:00 Eastern
MAP: Friday, April 21
System may be unavailable: 01:00 – 06:00 PT
PASS/TransIT: Sun-Mon, April 23-24
PASS/TransIT may be unavailable: 23:00 – 01:00 PT

Weekly Maintenance: Routine system and infrastructure maintenance activities as well as minor code releases.
Dates, Systems and Potential Impacts:

Web Complex: Tue: 4-5, 11-12, 25-26
e-Connections, CBOS, Express, Express XML, MMS, MMS Batch, mRewards, MAP, BAS, Payfuse, Ensurebill and Downloads may be unavailable or experience data delays: 18:00 – 03:00 PT
File Transfers: Sat: 8
ADF, CDF, MMS Batch, Express backfeed, BAS and e-connections reporting, files will be delayed: 06:00 – 12:00 PT
PASS/TransIT: Sun-Mon: 2-3, 9-10, 23-24
PASS/TransIT may be unavailable: 21:00 – 05:00 PT
Network & Saratoga: Sun-Mon: 2-3, 9-10, 23-24
Saratoga may have disconnects: 21:00 – 05:00 PT
For additional information please contact Client Services 800-635-3545


Please communicate the following system maintenance schedule for Friday December 30rd, 10:00 AM  PST – December 31st, 12:00 PM PST

APPS will be performing maintenance on the following systems.

APPSOS-System Maintenance

You may experience delay in data, timeout’s or system may be unavailable.
Possible areas that could be impacted are the following along with corresponding date and times.
Friday December 30rd, 10:00 AM  PST – December 31st, 12:00 PM PST

APPSOS – Maybe unavailable, data may be delayed, users may experience slower response times.

For additional information please contact Client Services 800-635-3545


Please communicate the following system maintenance schedule for January 2017:

Monthly Releases: Contains our major product and system enhancements
Dates, Systems and Potential Impacts:

Auth & Cap: Saturday, January 21
ADF file delays: 02:00 – 18:00 PT
CDF file delays: 02:00 – 18:00 PT
MMS staging delays: 02:00 – 12:00 PT
Saratoga & Host Capture Disconnects: 02:00 – 06:00 PT
e-Connections data delays: 02:00 – 12:00 PT
e-Connections, Express, Express XML, CBOS, MMS and MMS Batch may be unavailable: 06:00 – 18:00 PT
Terminal Downloads may be unavailable: 06:00 – 18:00 PT
BAS files may be delayed: 06:00 – 12:00 PT
mRewards (Merchant-Funded Rewards) may be unavailable: 16:00 – 18:00 PT
TSYS EnsureBill may be unavailable: 16:00 – 18:00 PT
MAS: Thursday, January 19
MAS (MASi) and FCS (TASi) may be unavailable, data may be delayed, users may experience slower response times 06:00 – 22:00 Eastern
MAP: Friday, January 20
System may be unavailable: 01:00 – 05:00 PT
PASS/TransIT: Sun-Mon, January 22
PASS/TransIT may be unavailable: 23:00 – 01:00 PT

Weekly Maintenance: Routine system and infrastructure maintenance activities as well as minor code releases.
Dates, Systems and Potential Impacts:

Web Complex: Tue: 3-4, 10-11, 17-18
e-Connections, CBOS, Express, Express XML, MMS, MMS Batch, mRewards, MAP, BAS, Payfuse, Ensurebill and Downloads may be unavailable or experience data delays: 18:00 – 03:00 PT
File Transfers: Sat: 7
ADF, CDF, MMS Batch, Express backfeed, BAS and e-connections reporting, files will be delayed: 06:00 – 12:00 PT
PASS/TransIT: Sun-Mon: 8-9, 22-23, 29-30
PASS/TransIT may be unavailable: 21:00 – 05:00 PT
Network & Saratoga: Sun-Mon: 8-9, 22-23, 29-30
Saratoga may have disconnects: 21:00 – 05:00 PT
For additional information please contact Client Services 800-635-3545


Please communicate the following system maintenance schedule for October 2016:

Monthly Releases: Contains our major product and system enhancements
Dates, Systems and Potential Impacts:

Auth & Cap: Friday, October 14
ADF file delays: 05:00 – 22:00 PT
CDF file delays: 05:00 – 22:00 PT
MMS staging delays: 05:00 – 15:00 PT
Saratoga & Host Capture Disconnects: 05:00 – 09:00 PT
e-Connections data delays: 05:00 – 15:00 PT
e-Connections, Express, Express XML, CBOS, MMS and MMS Batch may be unavailable: 09:00 – 21:00 PT
Terminal Downloads may be unavailable: 09:00 – 21:00 PT
BAS files may be delayed: 06:00 – 12:00 PT
mRewards (Merchant-Funded Rewards) may be unavailable: 16:00 – 18:00 PT
TSYS EnsureBill may be unavailable: 16:00 – 18:00 PT
MAS: Fri, October 14 & Thurs, October 20
MAS (MASi) and FCS (TASi) may be unavailable, data may be delayed, users may experience slower response times: 06:00 – 22:00 Eastern
MAP: Fri, October 7 & 14
System may be unavailable: 01:00 – 05:00 PT
PASS/TransIT: Sun-Mon, October 16
PASS/TransIT may be unavailable: 23:00 – 01:00 PT

Weekly Maintenance: Routine system and infrastructure maintenance activities as well as minor code releases.
Dates, Systems and Potential Impacts:

Web Complex: Tue: 4-5, 18-19, 25-26
e-Connections, CBOS, Express, Express XML, MMS, MMS Batch, mRewards, MAP, BAS, Payfuse, Ensurebill and Downloads may be unavailable or experience data delays: 18:00 – 02:00 PT
File Transfers: Sat: 8
ADF, CDF, MMS Batch, Express backfeed, BAS and e-connections reporting, files will be delayed: 06:00 – 12:00 PT
PASS/TransIT: Sun-Mon: 9-10, 16-17, 23-24
PASS/TransIT may be unavailable: 23:00 – 01:00 PT
Network & Saratoga: Sun-Mon: 9-10, 23-24
Saratoga may have disconnects: 21:00 – 05:00 PT
For additional information please contact Client Services 800-635-3545


Auth & Cap: Saturday, September 24
ADF file delays: 02:00 – 18:00 PT
CDF file delays: 02:00 – 18:00 PT
MMS staging delays: 02:00 – 12:00 PT
Saratoga & Host Capture Disconnects: 02:00 – 06:00 PT
e-Connections data delays: 02:00 – 12:00 PT
e-Connections, Express, Express XML, CBOS, MMS and MMS Batch may be unavailable: 06:00 – 18:00 PT
Terminal Downloads may be unavailable: 06:00 – 18:00 PT
BAS files may be delayed: 06:00 – 12:00 PT
mRewards (Merchant-Funded Rewards) may be unavailable: 16:00 – 18:00 PT
TSYS EnsureBill may be unavailable: 16:00 – 18:00 PT
MAS: Thurs, September 22
MAS (MASi) and FCS (TASi) may be unavailable, data may be delayed, users may experience slower response times: 06:00 – 22:00 Eastern
MAP: Fri, September 9 & 23
System may be unavailable: 01:00 – 05:00 PT
PASS/TransIT: Sun-Mon, September 25
PASS/TransIT may be unavailable: 23:00 – 01:00 PT

Weekly Maintenance: Routine system and infrastructure maintenance activities as well as minor code releases.
Dates, Systems and Potential Impacts:

Web Complex: Tue: 6-7, 13-14, 27-28
e-Connections, CBOS, Express, Express XML, MMS, MMS Batch, mRewards, MAP, BAS, Payfuse, Ensurebill and Downloads may be unavailable or experience data delays: 18:00 – 02:00 PT
File Transfers: Sat: 10
ADF, CDF, MMS Batch, Express backfeed, BAS and e-connections reporting, files will be delayed: 06:00 – 12:00 PT
PASS/TransIT: Sun-Mon: 11-12, 18-19, 25-26
PASS/TransIT may be unavailable: 23:00 – 01:00 PT
Network & Saratoga: Sun-Mon: 11-12, 25-26
Saratoga may have disconnects: 21:00 – 05:00 PT

For additional information please contact Client Services 800-635-3545


 

August 18, 2016

Please communicate the following unscheduled system maintenance:
Start Time: Monday, August 22, 2016 at 2:00 AM PST
End Time: Monday, August 22, 2016 at 4:00 AM PST

Systems Impacted: MMS

Impact:
TSYS Acquiring Solutions will be performing maintenance on Monday, August 22, 2016 starting at 2:00 am PST until Monday, August 22, 2016 at 4:00 am PST. During this time there will be MMS staging delays.

For additional information please contact Client Services 800-635-3545


August 15, 2016

Please communicate the following system maintenance schedule for September 2016:

Monthly Releases: Contains our major product and system enhancements
Dates, Systems and Potential Impacts:

Auth & Cap: Saturday, September 24
ADF file delays: 02:00 – 18:00 PT
CDF file delays: 02:00 – 18:00 PT
MMS staging delays: 02:00 – 12:00 PT
Saratoga & Host Capture Disconnects: 02:00 – 06:00 PT
e-Connections data delays: 02:00 – 12:00 PT
e-Connections, Express, Express XML, CBOS, MMS and MMS Batch may be unavailable: 06:00 – 18:00 PT
Terminal Downloads may be unavailable: 06:00 – 18:00 PT
BAS files may be delayed: 06:00 – 12:00 PT
mRewards (Merchant-Funded Rewards) may be unavailable: 16:00 – 18:00 PT
TSYS EnsureBill may be unavailable: 16:00 – 18:00 PT
MAS: Thurs, September 22
MAS (MASi) and FCS (TASi) may be unavailable, data may be delayed, users may experience slower response times: 06:00 – 22:00 Eastern
MAP: Fri, September 9 & 23
System may be unavailable: 01:00 – 05:00 PT
PASS/TransIT: Sun-Mon, September 25
PASS/TransIT may be unavailable: 23:00 – 01:00 PT

Weekly Maintenance: Routine system and infrastructure maintenance activities as well as minor code releases.
Dates, Systems and Potential Impacts:

Web Complex: Tue: 6-7, 13-14, 27-28
e-Connections, CBOS, Express, Express XML, MMS, MMS Batch, mRewards, MAP, BAS, Payfuse, Ensurebill and Downloads may be unavailable or experience data delays: 18:00 – 02:00 PT
File Transfers: Sat: 10
ADF, CDF, MMS Batch, Express backfeed, BAS and e-connections reporting, files will be delayed: 06:00 – 12:00 PT
PASS/TransIT: Sun-Mon: 11-12, 18-19, 25-26
PASS/TransIT may be unavailable: 23:00 – 01:00 PT
Network & Saratoga: Sun-Mon: 11-12, 25-26
Saratoga may have disconnects: 21:00 – 05:00 PT

For additional information please contact Client Services 800-635-3545


System: TSYS eConnections Date/Time: Saturday, July 23, 2016

Monthly Releases: Contains our major product and system enhancements

TSYS will be performing maintenance on the following systems. You may experience delay in data, timeout’s or system may be unavailable. Possible areas that could be impacted are the following along with corresponding date and times.

Auth & Cap: Saturday, July 23
E-Connections Data Delay (Online Reporting) 02:00 -18:00 PT
Terminal Downloads may be unavailable 06:00 -18:00 PT
TSYS EnsureBill may be unavailable: 06:00 -18:00 PT
PASS/ TransIT Sun-Mon, July 24
PASS/TransIT may be unavailable: 23:00 – 01:00 PT

For additional information please contact Client Services 800-635-3545